Communities List

Communities tab will help you to view all your community list. It has filters which can be used to sort different communities. You can update the status of each community or use edit option to edit any community details.

• To view a community, click on community name which will take you to that community feed page.

Feed – Rewards History – Media Library – Profiling questions

Community - Feed

Feed – Which shows all the list of activities posted in the community and also allows you to view and interact in activities like post, bulletin boards. It has filters to filter any one type of activity for easy navigation, you can also sort the activities.

Activities (Post/bulletin board/survey/polls) -by clicking on hamburger menu you can Set points & Permissions, view statistics of the post, view post reactions, pin at the top or edit the post.

• You can view community details, trending and recent activities from the section on the right.

• You can also search for an activity from the search bar by typing activity title.

Community - Reward History

Here, you can track all the redeemed rewards from the member of the community. Due payments for the reward vouchers etc.

• List shows Reward ID, transaction ID , type of reward, value, status etc., to track each redemption.

• You can sort the redemption history and download the details in an excel file.

Community – What is Media Library?

Media library help you to find all the media and files uploaded in the community in one place for easier access.

• List will show a preview of the media posted and can be viewed by clicking on any file.

• It shows the author and original post link as well to directly visit the post page.

• You can also download the media files by clicking on the download button given at the end of each file.

• You can search any specific media files by search by title option given at the top.

Community – What are profiling questions?

Profiling question feature helps you to profile your community members extensively by allowing to add any number of profiling question to the community. Once you add/post any question it will be asked to the community members next time when they login to the platform.

• To create a profiling question, click on “Add new category” > enter category name > and assign points.

• Category option will help you to categorize the profiling questions like, demographics, food, fashion, education, etc.

• While adding the category you can also import your profiling questions directly (see sample format) or can add questions later using Single or Multi response type.

• Once the question is added, you can post the category questions to the community. The question will be available for community members under profiling question section. As soon as someone completes a profiling question for a particular category, they will receive the points as per the assigned points.

• You can edit/delete category any point in time.

• You will be able to see how many of community members has answered a particular category question at the top as “answered”.

• You can download members responses to questions any time using download option provided for each category.